Job Title: 
MTM Pharmacist
Jobs for Pharmacists
Business Name: 
Application deadline: 
Friday, September 5, 2014
Contact Person: 
Michelle Petersen
505 Market Street, Suite 200
West Des Moines, IA 50266
(515) 864-7964

Primary Duty

  • Coordinate the delivery of all in-house MTM services for OutcomesMTM

Essential Functions

  • Develop the framework for the centralized MTM service delivery model
  • Create policies and procedures for delivering MTM services by phone
  • Provide MTM services for members enrolled in the OutcomesMTM program, including Comprehensive Medication Reviews and Targeted Medication Reviews
  • Design and implement a plan to scale in-house MTM services to meet the needs of OutcomesMTM clients
  • Assist to optimize the Connect platform for the in-house delivery of MTM services
  • Prepare and analyze reports for senior management
  • Continually evaluate the in-house MTM service delivery model and refine process, as needed
  • Answer clinical questions, triaged by Provider Resources and other departments, from the Outcomes Personal Pharmacist Network
  • Develop MTM educational tools for Colleges of Pharmacy
  • Precept and supervise student pharmacists on rotation
  • Assist in managing the Clinical Services Residency program
  • Manage Associates
  • Other duties as assigned


  • Doctor of pharmacy or Bachelor degree from an ACPE accredited school of pharmacy
  • Active pharmacist license in good standing with the board of pharmacy
  • Prior experience providing medication therapy management services preferred
  • Prior experience in a call-center environment preferred
  • Strong written and verbal communication skills
  • Technical proficiency related to PC and basic office software
  • Strong organizational and time management skills
  • Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
  • Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
  • Must be able to work autonomously (with minimal direction) while also being part of an integrated team.

Environmental Considerations

  • Involves extended computer and phone contact
  • Sitting long periods of time

*This position is located in West Des Moines, Iowa