Device Issues
Contact the UICOP Help Desk
Alert a proctor. A makeup examination will be scheduled.
- Alert a proctor
- Restart device
- Open Examplify
- Enter Resume Code (provided by Proctor)
Download Issues
Contact the Course Coordinator
- Log out of Examplify
- Close Examplify
- Restart device
- Open Examplify
- Log in to Examplify
Still issues? Contact ExamSoft.
Software Issues
- Update Examplify
- Take a mock examination
Still issues? Contact ExamSoft.
Upload Issues
- Close Examplify
- Make sure your device is connected to Eduroam
- Re-open Examplify
Still issues? Contact ExamSoft.
ExamSoft Support
(866) 429-8889, ext 1
UICOP Help Desk
(319) 335-8649